5
18353 University Blvd, Sugar Land, TX 77478, USA
Sugar Land, Texas 77478
+1 281-778-2222

Great location for fun with family and friends. Clean and responsible lifeguards. Kids love here.

Today there was a group of kids from Kidsventure day camp here at the pool. Why am I paying a thousand a year in homeowners association fees to live in a community where our pools are being rented out for feild trips.

No lap pool!!!! For such a big subdivision, where should the adults go to swim?!! Water park is always very crowded and water is not clean! Sincerely hope the developer can figure out somewhere to build a lap pool for the residents here!

Showed up with a somewhat larger group (11) and one guest pass. Lifeguards were awesome and tried to help accommodate us so that our family that was in town from out-of-country (hence the large group) could get in and enjoy a nice pool/water park. However, the front office was not as helpful. The lady, Hannah I believe, pretty much just stated policy in that each house only gets one guest pass "so that everyone has a chance to swim," despite the pool being quite empty upon our arrival. We went back to the lifeguards who then went so far as to find it in writing where policy stated differently than what Hannah was saying. All in all, the only reason I didn't give just one star rating was due to the lifeguards at least attempting to be helpful despite a rather strict pool policy. If going with a group larger than 5, make sure you know another homeowner so "you can borrow their guest pass." They also only take money order or personal check if you are able to buy a pass for $15-$50 apparently. We ended up cutting our losses and left to one of our apartment complex pools where policy is much more reasonable. If the establishment reads this, please update your policy to be more accommodating for those that have extended family in town, improve communication with the lifeguards (it's amazing how much more compassionate and willing to help a teenager is compared to the adult in the front office), and also improve the procedure for buying guest passes so that if someone found themselves needing one, they could easily do it with a credit card or card.

Great neighborhood pool with 2 water slides, zero entry area for kids, and a deep area for adults. Requires amenity card for access.

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The Waterpark At Riverstone — Amusement Park in Sugar Land

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The Waterpark At Riverstone

Amusement Park at 18353 University Blvd, Sugar Land, TX 77478, USA. Here you will find detailed information about The Waterpark At Riverstone: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Closed
  • Tuesday
    10:00 AM – 8:00 PM
  • Wednesday
    10:00 AM – 8:00 PM
  • Thursday
    10:00 AM – 8:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 8:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Texas
Address:
18353 University Blvd, Sugar Land, TX 77478, USA.
City:
Sugar Land
Postcode:
77478

About The Waterpark At Riverstone

The Waterpark At Riverstone is a US Amusement Park based in Sugar Land, Texas. The Waterpark At Riverstone is located at 18353 University Blvd, Sugar Land, TX 77478, USA.


Please contact with The Waterpark At Riverstone using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Waterpark At Riverstone opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about The Waterpark At Riverstone

  • Wyatt
    Added 2015.06.08
    Great location for fun with family and friends. Clean and responsible lifeguards. Kids love here.
  • Dominic
    Added 2015.01.17
    Today there was a group of kids from Kidsventure day camp here at the pool. Why am I paying a thousand a year in homeowners association fees to live in a community where our pools are being rented out for feild trips.
  • David
    Added 2014.01.15
    No lap pool!!!! For such a big subdivision, where should the adults go to swim?!! Water park is always very crowded and water is not clean! Sincerely hope the developer can figure out somewhere to build a lap pool for the residents here!
  • Morgan
    Added 2014.01.03
    Showed up with a somewhat larger group (11) and one guest pass. Lifeguards were awesome and tried to help accommodate us so that our family that was in town from out-of-country (hence the large group) could get in and enjoy a nice pool/water park. However, the front office was not as helpful. The lady, Hannah I believe, pretty much just stated policy in that each house only gets one guest pass "so that everyone has a chance to swim," despite the pool being quite empty upon our arrival. We went back to the lifeguards who then went so far as to find it in writing where policy stated differently than what Hannah was saying. All in all, the only reason I didn't give just one star rating was due to the lifeguards at least attempting to be helpful despite a rather strict pool policy. If going with a group larger than 5, make sure you know another homeowner so "you can borrow their guest pass." They also only take money order or personal check if you are able to buy a pass for $15-$50 apparently. We ended up cutting our losses and left to one of our apartment complex pools where policy is much more reasonable. If the establishment reads this, please update your policy to be more accommodating for those that have extended family in town, improve communication with the lifeguards (it's amazing how much more compassionate and willing to help a teenager is compared to the adult in the front office), and also improve the procedure for buying guest passes so that if someone found themselves needing one, they could easily do it with a credit card or card.
  • Gabriel
    Added 2013.11.26
    Great neighborhood pool with 2 water slides, zero entry area for kids, and a deep area for adults. Requires amenity card for access.
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