Charge me for another day when I was only 5 mins late to return the car.
Be sure you keep your receipts! I was charged nearly 70.00 for gas after I returned my rental with a full gas tank. I spoke with the regional manager and was assured that my money would be refunded. That was 3 weeks ago. Criminal.
I had to go twice to get my rental because it was not ready, still I had to wait more than 1 hour to get it. they charged me for something I did not order, I was not able to solve the issue through them, I had to call Customer Service to get help, they only were able to give me back less than what they charged me. still I had to pay 80 dollars for something I did not ordered. I do not recommend this place at all. watch out your credit card!!!
This is a small operation with limited hours but the staff is always helpful and willing to help.
Excellent customer service. Nick gave me ride back to my work. Thank you so much Nick.
Hertz is a US Car Rental based in Sugar Land, Texas. Hertz is located at 12888 Hwy 6, Sugar Land, TX 77478, USA.
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