I went into this store as I was between meetings and I can say that the customer service that I received was superb. I walked out feeling great about becoming a new father and understanding safety for my future child.
My husband went in for a specific stroller and bassinet. He was treated with respect and they even offered to go to their warehouse and personally deliver our baby's blessings to our house the same day! Great service which is hard to find :). Thank you!
We have purchased several items from this store among them were an infant car seat, stroller with infant and toddler attachments, a top of the line folding stroller, and most recently a toddler car seat. My mother bought her car seats here and my sister in law too. Most of the time when purchasing from here either the item was not in stock and had to be picked up at the warehouse or wait a few days to receive it from the sister store in Richmond. We purchased a foonf car seat, it had to be delivered from Richmond store, the manager at the sugarland store tried the seat out in the car and said it fit, little did we know she meant the dimensions fit the backseat. So we ordered the chair and picked it up a few days later, this seat is designed with the anchor clips in a fixed position so it can only be positioned behind the passenger or drivers seat, not in the middle where it is safest. They never mentioned this at all, when we brought the chair back they said they could not return it because it had been opened...well of course we had to open it to install it and find out it couldn't be installed in the middle. After a call to customer service they said we had to take the chair to Richmond where the professional car seat installer works from and we had to go either Monday, Wednesday, or Friday...really inconvenient if you ask me, why bother having a store in sugarland? They said if the lady couldn't install it properly in the middle they would exchange it...well I'm pretty sure the anchors aren't going to fit in the middle most cars are designed with 4 anchors in the back seat. Not sure if we are going to bother with the exchange, I don't want to deal with baby's first ever again...maybe this situation was a first for them, I don't know but it's my duty to let anyone know about a bad experience our family had.
I love this store and their amazing customer service. I procrastinated buying a Clek Weelee for an upcoming trip and I called to see if they had any in stock. They went out of their way to help me find the product that I needed and they made sure to get it to their store the same day! I highly recommend purchasing whatever you need through them. I will definitely be returning for future purchases.
Great selection of furniture, a little on the pricier side but you get what you pay for. We purchased a special 5-pc baby furniture set that was on a closeout sale, so keep an eye out for those types of deals. Very friendly staff.
Baby S Kid S 1st Sugar Land is a US Furniture Store based in Sugar Land, Texas. Baby S Kid S 1st Sugar Land is located at 2150 Lone Star Dr, Sugar Land, TX 77479, USA.
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