Thus, I always end up at Francesca's.
I HATE shopping I LOVE Francesca's.
Their holiday BOGO promo made it so that I could buy two dresses and two necklaces. Quality clothes + highly reasonable prices + top-notch customer service? That's how you keep a customer for life. If the "chore" of shopping for clothes is daunting to you, or you're just looking for more out of your trip to the boutique, then make your way to Francesca's for five-star experience. The lovely ladies will be happy to help.
This place needs a new customer friendly manager. That blonde girl was extremely insensitive and unncessarily rude. How do you come to tell me you've closed when I'm in the process of trying on a dress. I ask if I can buy and she says she does not know if the register is open. So I fit the dresses real quick and end up buying it. My fiancè forgets his drink at the counter, went back after a few seconds and it was gone, all the girls acted like they didn't see anything, it would be faster if they just said that they got rid of it. Then I realised that I left my phone in the fitting room after leaving the store, all because of all the rush. The store has good stuff but the Sugarland location, needs better customer service. Most horrible experience ever
When I step into Francesca's, it feels as though I've inherited a gang of lifelong girlfriends. You're greeted warmly by the entire staff. They seem to actually care about what you need. The line between sales tactics and genuine interest is completely blurred - GENIUS. I never once felt like I was being "sold". The store was bustling as I went in looking for a holiday cocktail dress. Even with the high volume, the staff made sure to give me their undivided attention - continuously checking on me and consistently addressing me by first name. They listened to my likes and dislikes, found me sizes of the dresses I'd requested, put together whole outfits (i.e. dress, shoes, jewelry), and promptly reserved my dressing room. At one point they had to fetch dresses off of hard-to-reach mannequins. I apologized to the woman for putting her through the trouble, and she said, "What? Don't apologize! Just try this on so we can see how great it's going to look."
I must not have inherited the shopping-gene that runs in my family. Retail shops are typically my definition of Hell... mindlessly perusing a sea of fashion to put together an outfit (a feat for me) while maneuvering through hoards of women to maintain my personal bubble is NOT my picture of a pleasant outing.
GUSH!
The girls are AWESOME! I came in needing two dresses for events in just a few days and Denise was SO HELPFUL. She picked out things for me I would have never tried but loved. By far my favorite Francesca's location.
Francesca S is a US Shoe Store based in Sugar Land, Texas. Francesca S is located at 16535 Southwest Fwy #275, Sugar Land, TX 77479, USA.
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